Key objectives

We are hosts with heart and soul! 
We are proud and attach great importance to the warm and familiar atmosphere in our hotel. The appreciation and satisfaction of everyone is at the heart of what we do. We maintain fair and cooperative business relationships with all our business partners. However, our goal is to inspire guests who are happy to come back and recommend us to others. We achieve this by:

Guest satisfaction: 
The well-being of our guests is at the center of everything we do. We ensure guest satisfaction through a successful, personal relationship with each one of our guests. We meet their expectations through the competence, creativity, and flexibility of our entire team. With creative and innovative ideas, we create modern and attractive offers.

Employee satisfaction: 
Appreciation, respect, trust, fairness, and reliability are our basic values in dealing with each other. We offer attractive working conditions through a secure job, good general conditions, and opportunities for personal growth. With personal further qualification, we increase the competence of our employees and thus improve the success of our employees and our hotel alike.

Quality: 
Quality permeates everything we do – in the service we provide to our guests, as well as in our interactions with each other. Our daily endeavor is to achieve and exceed the quality standards that our guests set for us.

Teamwork: 
Teamwork allows provide service in the best possible way. Cross-divisional and forward-looking thinking, effective communication, responsible action, commitment, and flexibility guarantee the success of our team.

Economics: 
With a clear awareness of the need for a robust economy, we work effectively and efficiently. Due to our economic success, we can implement our visions for the future: the positive development of working conditions as well as the property and our business in general.

Philosophy

Love, passion and conviction: 
Probably the best basis for everything, and the foundation on which the hotel was built. Sincere hospitality and the joy of hosting guests are our motivation and the framework of our house. Our dedicated and motivated team is committed to offering you the best service and great cuisine. Your enthusiasm as a guest at the Best Western Erfurt-Apfelstädt is the greatest compliment for us. Your return, the greatest honor.

Kontakt

Best Western Hotel Erfurt-Apfelstädt
Riedweg 1
99192 Nesse-Apfelstädt, OT Apfelstädt

Tel: +49 (0)36202-850
Fax: +49 (0)36202-85410

info@erfurt-apfelstaedt.bestwestern.de

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